![]() To check shipping details, please see the following table.įree shipping on orders greater or equal to $69, otherwise the A tracking number will be sent to you by email once your item is shipped out.ģ. Your order as soon as possible, which you will be able to track from ‘Track Order Details’.Ģ. A confirmation email of your order details will be sent to you once received. Items returned used, dirty, without packaging may be subject to fees or forfeiture of refund.1. Shipping USPS Use: PO Box 1050, Red Lodge, MT 59068ĭon't forget to include your contact information and why it is being returned. If you need to return an item, simply contact customer service at 1 (800) 331-0304 or email to UPS/FedEx? Use: 1401 Broadway Ave S, Red Lodge, MT 59068 This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. You may return most new, unopened items within 30 days of delivery for a full refund less shipping charges. ![]() To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. The weight of any such item can be found on its detail page. Please also note that the shipping rates for items we sell are based on weight and size. Full address and quantity of items will be required to determine shipping charges. Please contact customer service to arrange for an international shipment at 1 (800) 331-0304 or by email to We will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. We can ship to virtually any address in the world. ![]() You will not receive an additional charge upon receipt. We will need the item number and/or description of the product you are ordering, the quantity and the shipping address to determine your shipping charges.We have included duties and taxes for shipments into Canada in the UPS Standard rates. If you will be shipping outside of the United States and Canada, please email or call 40 to place your order. If you did not receive the email and wish to track your order, please contact us at or 80 Monday – Friday, 8:00 am – 5:00 pm (MST). If you can not find the email, please check your spam folder. The freight carrier will email tracking information the day your order ships. This does not mean the order has shipped. You will receive an order confirmation shortly after we receive your order. In instances where the quantity or total weight of your order exceeds normal shipping rates, we will contact you with the freight information and charges prior shipping your order. ![]() Please call if you need confirmation of what day it will be delivered. Days shown in map include the day the order ships. Crazy Creek only ships products Monday through Friday, holidays excluded. The day the order is placed does not count as a shipping day as UPS picks up at the end of the day. Orders with express shipping must be received by 12:00 pm MST to ship the same day the order is placed. ![]() The day it leaves does not count as a shipping day.Īll shipping rates are calculated by dimensions of Orders placed by noon MST are shipped the same day - weekdays only. Additional charges may apply for over-sized packages. Shipping Charges for Domestic Orders will be automatically computed and displayed at the time you place your online order. ![]()
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